Sometimes tickets are sent to the wrong office. Sending them to the right office is easy! Just follow this simple guide!

Step 1: Open the office ticket that needs to be reassigned (an office ticket will be marked as "BSC Accounting Contact" or something similar) and click "edit."

Step 2: Scroll down to the bottom of the ticket and click on the drop down menu under the statement: "If this ticket was sent to the wrong department, please select the department it should be sent to."

Step 3: Select the correct department the ticket should go to (if you are unsure of which office handles the issue or don't see the correct department listed, select "Other" and the ticket will go to the Support Center to route to the correct place) and then save the ticket.

Congratulations! You sent the ticket to the right office!