BYU-Idaho Help Guides

Canceling a Financial Aid Appointment

Updated on

Canceling a Financial Aid appointment for a student is easy! Just follow this simple guide!

Step 1: Search the student in the TD People tab and bring up their profile by clicking their name.

Step 2: Select the "Tickets" tab in the Profile, find the Financial Aid Appointment ticket and open it.

Step 3: Select the "Comment" button at bottom of ticket to leave a comment on the reason for cancellation.

Step 4: Select “Actions”, then select “Update” at top to change status to "Cancelled."

Congratulations! You canceled their Financial Aid appointment!

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