BYU-Idaho Help Guides

Paying Your Past Due Debt


Past Due Debt can be frustrating but worry not. The payment process is outlined here for you.

To pay for your past due debt, go to and log into your account.
Scroll down and on the left hand side of the page, click "Make a Payment" under My Finances.

In the right hand side of the page, click on "Hold Account"

Enter the amount of money that you would like to pay. If your unsure of the amount you owe, please contact us at (208) 496-1411 and ask to talk to the Collections Team. Then, click on "Add to Payment" to continue with the process.

Choose where the money will be added to. At the bottom of the page, select "Continue"

Now, you can choose the Payment Method that you would like to use. Then, click on "Continue"

At last, review the information and select "Pay $(amount to pay)"

After making the payment, contact Collections at (208) 496-1411 to have the hold removed from your account. Congratulations! You have paid your Past Due Debt!


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