After 270 days, the process to pay off a Past Due Debt changes, but worry not! The payment process is outlined here for you.
Step 1: To pay, go to my.byui.edu and log into your account.
Step 2: Click on Dashboard and scroll down, click "Make a Payment" under Balances.
Step 3: On the right hand side of the page, click "Hold Account"
Step 4: Enter the amount of money that you would like to pay. If your unsure of the amount you owe, please contact us at (208) 496-1411 and ask to talk to the Collections Team. Then, click on "Add to Payment" to continue with the process.
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Step 5: Choose where the money will be added to. At the bottom of the page, select "Continue"
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Step 6: Now, you can choose the Payment Method that you would like to use. Then, click on "Continue"
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Step 7: And last, review the information and select "Pay $(amount to pay)"
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After making the payment, contact Collections at (208) 496-1411 to have the PDU1 hold removed from your account. Congratulations! You have paid your Past Due Debt!
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