After 270 days, the process to pay off a Past Due Debt changes, but worry not! The payment process is outlined here for you.
Step 1: To pay, go to my.byui.edu and log into your account.
Step 2: Click on Dashboard and scroll down, click "Make a Payment" under Balances.
Step 3: On the right hand side of the page, click "Hold Account"
Step 4: Enter the amount of money that you would like to pay. If your unsure of the amount you owe, please contact us at (208) 496-1411 and ask to talk to the Collections Team. Then, click on "Add to Payment" to continue with the process.
![](https://media.screensteps.com/image_assets/assets/004/641/813/original/5332ab4d-64bb-4fb8-a098-4a90ae3c6e21.png)
Step 5: Choose where the money will be added to. At the bottom of the page, select "Continue"
![](https://media.screensteps.com/image_assets/assets/005/528/046/original/825cf785-3498-4ffc-afef-5d85d8cb415d.png)
Step 6: Now, you can choose the Payment Method that you would like to use. Then, click on "Continue"
![](https://media.screensteps.com/image_assets/assets/004/644/919/original/b8041c4e-04d8-46b4-abd1-b0fc3a84219d.png)
Step 7: And last, review the information and select "Pay $(amount to pay)"
![](https://media.screensteps.com/image_assets/assets/004/644/921/original/9da3e734-fb30-4a46-aff3-5dea85490908.png)
After making the payment, contact Collections at (208) 496-1411 to have the PDU1 hold removed from your account. Congratulations! You have paid your Past Due Debt!
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